Frequently Asked Questions

Everything you need to know about your j.HENNESSY experience.

How long does shipping take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 7 business days of receipt.

How do I determine the right size for me?

Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specific product dimensions for the best fit.

Are your materials sustainably sourced?

At j.HENNESSY, we prioritize premium, ethically sourced fabrics. We work closely with our manufacturers to ensure high environmental standards and fair labor practices.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. Please contact our support team within 60 minutes of purchase to request any changes or cancellations.